Shipping & Delivery 

1. Where We Ship 

Order placed on ZOSI official website will be shipped to the following countries.  

United States, United Kingdom, France, Germany, Canada, Australia, and Japan. 

 

2. Shipping Fees

ONLY free shipping in the United States.

Shipping fees are charged and listed in the checkout page.

Please note that it is your responsibility to pay all applicable taxes and/or customs fees for the order. 

 

3. Shipping address 

(Sorry. No P.O.Box address!)

Your order can be shipped to any physical address while we cannot deliver to P.O. Box address.

If the provided shipping address is invalid, your package will not be dispatched until our representative contact you for an address update.

 

4. Shipping Methods

Ship from US Warehouse directly (4-6 Business Days to Most Areas in the US)

Ship from UK Warehouse directly (4-6 Business Days to Most Areas in the UK)

Ship from Europe Warehouse directly (4-7 Business Days to Most Areas in Europe)

Ship from Australia Warehouse directly (5-7 Business Days to Most Areas in Australia)

Ship from Canada Warehouse directly (5-7 Business Days to Most Areas in Canada)

Ship from China Warehouse (5-14 Business Days to Most Areas in the world, we are not responsible for the possible tariffs.)

 

5. Check Your Order and Shipment

How to track your order and know when it ship? 

(1) Check in the email

An email with title “Invoice for order#” will be sent to your email when the package is shipped that has delivery service information and tracking number.

(2) Check on ZOSI official website

Sign in your ZOSI Account, you can view the order updates in “My ACCOUNT”-“ORDERS”.