FAQ

If your camera does not turn on when using a PoE switch or PoE power supply, you can follow these tips to resolve t...

Applies to: Zosi PoE NVRs. If the Cameras stop working and the power LED is not on, you may follow the troubleshoot...

Generally, when the app fails at 85%, this indicates the either the IP Camera / DVR / NVR is offline, or an issue w...

Reset password - IPC CAMERALong-press the reset button (IPC cameras have this button), reset the device to factory ...

Can ZOSI DVR/NVR system work without internet or WiFi? The Answer is Yes. None of our ZOSI DVR/NVR system require an internet connection to be used locally. The internet connection is used to allow remote connection using a smartphone app or PC client. These features won''t be usable, but the system will still work as a local security system with recording and storage. 

Applies to: All Zosi cameras, NVRs and DVRs If you have no idea about the model information of your product, you ca...

You can follow up the guide below to set up the alarm notification and turn on the push notification on ZOSI Smart ...

What if I forget my ZOSI DVR NVR Password? Please contact our ZOSI support team to help you to reset it.

AVSS brings the Zosi Smart App to your desktop offering similar functionality and accessibility. This article will teach you how to log in to AVSS, as well as teach you how to view your cameras.

In fact, you can use the wireless camera (C190, C289,C308) separately. If you want to connect the wireless camera (...