Applied to: 8AP-3063W3S  ;IPC-3062S

Question: What if my cameras get a lot of triggers more frequently?

1. Check out installation environment of the camera; If it is pointed at the light source or not.

2. Confirm the camera version information ;

3. Provide a backup video from the NVR;

4. Check if you have made sure to turn off the  settings of the NVR;,Keep cameras on the 10-wake-up time mode or 20,30 instead of the continue mode.

Please provide these informations and email to our customer services.